Trust is built on what we can actually check
Looking for a life partner means sharing personal things with strangers. Here is exactly what Bandhon verifies, what it keeps private, and what you can do when something does not feel right.
How identity checks work
Anyone can browse Bandhon, but to send an interest or a message you need to show you are a real person who matches their national ID.
- 1
Upload the front of your NID
We read your name, date of birth, NID number and photo from it, and you confirm them. The details are deleted after the check; only a one-way fingerprint of the number is kept.
- 2
Record a short selfie video
We ask you to blink a particular number of times. This shows a live person is in front of the camera, not a printed photo or a recording.
- 3
The two are compared
A face-matching model running on Bandhon’s own servers compares the portrait on your NID with your video. Your images are not sent to an outside service for this.
- 4
A decision is made
Clear results are approved automatically. Anything borderline goes to a trained member of staff, who reviews it by hand.
A badge means one specific thing
Badges tell you what was checked. They do not vouch for someone’s character, intentions or the rest of their profile, so keep using your own judgement.
- ID verified
- Their NID portrait was matched against a live selfie video with the blink check described above. That is all it confirms.
- Contact verified
- They confirmed their email address or phone number with a code. The address or number itself is never shown to you.
You decide who sees what
Every setting here is available on the free plan and can be changed at any time from your privacy settings.
- Your profile
- Show it to all eligible members, or hide it. A hidden profile does not appear to new people; members you are already connected with can still see it.
- Your photos
- Choose between all eligible members; only people you have sent interest to, plus your matches; or your matches only. Everyone else sees a placeholder.
- Pause discovery
- Take a break without losing anything. You stop appearing to new people, while your existing matches and conversations stay as they are.
- View history
- Choose whether Bandhon keeps a list of the profiles you have viewed, and clear it whenever you like.
- Contact details
- Your phone number and email address are never shown to other members, on any plan. You choose if and when to share them in a conversation.
When something feels wrong
Block
Blocking someone removes you from each other’s view and ends any conversation. They are not told you blocked them.
Report
Report a profile or a message and it goes to a human moderator, not an automated system. Tell us what happened in your own words.
What moderators see
Only the specific message you reported, not your whole conversation. Every action staff take is recorded in an audit log.
When family helps
In many families, a parent, sibling or relative helps with the search. Bandhon welcomes that, with two firm rules.
The account belongs to the person it represents
A relative can help set up and manage a profile, but only with the consent of the person it describes. A profile cannot be created for someone without their agreement.
Sensitive actions need the password again
Changing the sign-in email, downloading account data or deleting the account asks for the password first, so these choices stay with the account owner.
Staying safe as you get to know someone
General advice from our support team. None of it replaces your own instincts.
Take your time before sharing contact details
Keep talking on Bandhon until you feel comfortable. Your number and email are hidden here for a reason, and there is no rush to share them.
Never send money or share financial details
No genuine match needs a loan, a fee or your bank details. If anyone asks, stop replying and report them.
Meet in a public place, and tell someone
For a first meeting, choose a busy public place, arrange your own transport and let a family member or friend know where you will be.
Watch for stories that do not add up
Pressure to move quickly, refusing to talk on video, or details that change between conversations are all worth a pause. You can report a profile even if you are not sure.
If you feel in immediate danger
Contact the police or emergency services first by calling 999. Then tell us, so we can act on the account.
Have a safety concern?
If you are a member, the report button on a profile or message is the fastest route. Otherwise, write to our support team.